FAQs
Answers to the questions we hear most before an order goes out.
What is the lead time for catalog products?
Lead time may vary depending on the complexity of the product. Contact our sales team for the standard lead time on your desired product.
What is the lead time for custom products?
For custom work, we ask about your needs, send drawings and once you approve the final design, we confirm your lead time before production starts.
Can you send product specs or cut sheets?
For catalog items, you can find cut sheets on our resources search page, or contact our sales team and we'll send you a PDF for specific products.
Can you send assembly instructions?
Yes, assembly instructions ship with your product. For catalog products, you also can find the assembly instructions through our resources search page.
Can we change the order ship date?
In most cases, yes. Contact our sales team and we'll do what we can to adjust your ship date, unless your materials are cut and work is already underway.
What is the warranty on Shure products?
Shure Manufacturing Corporation offers a limited lifetime warranty to the original purchaser, covering manufacturing defects in material and workmanship. If a product, part or component is found defective, we'll repair or replace it at our discretion.
What color options are available?
Shure offers seven standard powder coat colors, and shelves are available in white or grey. Custom colors are available for an additional fee. Vehicle-style wraps can be done on request as well. Download our color chart here.
Do you offer custom sizing or configurations for our space?
Yes. We can create a custom design to suit your space and your workflow, including workbenches, tool storage, cabinets, shelving, parts counters and ShureSAFE® drawers. Learn more about custom work here.
Still have questions?
Our sales team can walk you through lead times, custom options or anything else specific to your project. Reach out and we'll get you a straight answer.